Terms of service

Last Updated: [sep 16 2026]

Welcome to [Hikzaro]. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. General

This website is operated by [Hikzaro]. Throughout the site, the terms “we,” “us,” and “our” refer to [Store Name].

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, prices, and other information as accurately as possible.

However, product colors, appearance, packaging, and specifications may vary slightly from the images shown on our website.

We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Orders

When you place an order on our website, you agree to provide accurate and complete information, including your name, delivery address, and contact number.

After placing an order, we may contact you by phone, WhatsApp, SMS, or other available communication methods to confirm your order.

We reserve the right to refuse, cancel, or limit an order if we believe the information provided is incorrect, the order cannot be fulfilled, or there is a suspected fraudulent or unauthorized transaction.

4. Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) for eligible orders.

Payment is collected when your order is delivered. Customers are expected to provide a valid phone number and delivery address and to be available to receive the order.

Please do not place an order unless you genuinely intend to receive it.

Repeatedly placing orders and refusing to receive them may result in restrictions on future orders.

5. Prices and Availability

All prices displayed on our website are subject to change without prior notice.

We do our best to maintain accurate product availability and pricing. However, in exceptional circumstances, a product may become unavailable after an order has been placed.

If this happens, we may cancel the affected order and notify the customer.

6. Shipping and Delivery

We deliver orders within the United Arab Emirates to eligible delivery locations.

Delivery times may vary depending on the customer's location, product availability, courier operations, weekends, public holidays, weather, or other circumstances beyond our control.

Providing an incorrect or incomplete delivery address or contact number may cause delays or failed delivery.

For further information, please refer to our Shipping Policy.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to our Return and Refund Policy.

Customers should review our Return and Refund Policy before placing an order.

Certain products may not be eligible for return due to their nature, condition, or applicable restrictions.

8. Order Cancellation

Customers may request cancellation of an order before it has been processed or shipped.

Once an order has been processed or dispatched, cancellation may no longer be possible.

To request a cancellation, please contact us as soon as possible using the contact details provided on our website.

9. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security, functionality, or normal operation of our website or use the website to engage in fraudulent activities.

10. Intellectual Property

All content on this website, including text, logos, graphics, images, product descriptions, and other materials, is owned by or licensed to [Hikzaro], unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

11. Third-Party Services

We may use third-party service providers, including payment providers, delivery companies, logistics partners, technology providers, and other services necessary to operate our store.

These third-party services may have their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, [Store Name] will not be responsible for delays, interruptions, delivery failures, or other circumstances caused by events beyond our reasonable control.

We do not guarantee that our website will always be available, uninterrupted, or completely error-free.

13. Accuracy of Customer Information

You are responsible for ensuring that all information provided when placing an order is accurate and complete.

If incorrect information results in a failed delivery, additional delivery attempts, or other costs, the customer may be responsible for the consequences according to our applicable policies.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

15. Governing Law

These Terms of Service shall be interpreted and applied in accordance with the applicable laws and regulations governing our business and transactions in the United Arab Emirates, to the extent applicable.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: [Hikzaro]
Email: [ hikmatshah2622@gmail.com]
Phone / WhatsApp: [+92 3283371618]
                                                                                                                                         By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.